Logo
 
 

Create a Support Ticket

Boyum IT Support for SAP Business One is available to answer questions, resolve issues and ensure your SAP Business One solution is running at peak performance. No matter what you need, we’re here to guarantee timely resolution of all your support issues.

Timely Resolution

Our experienced, knowledgeable product managers, support analysts and technical support specialists will work with you to diagnose and resolve issues in a timely manner. For us, it isn’t enough to resolve issues. That’s why we follow a proven, standardized method to ensure you have a positive experience - every time. At Boyum IT, we know that the quality of your experience is directly related to our ability to support you. That’s why our team actively pursues ways to continue their education and seek Help Desk Institute certifications.

Contacting Technical Support for SAP Business One

No matter how simple your question or extensive your issue, at Boyum IT, all issues are entered into our customer relationship management system and given a unique incident number. Our Technical Support offers multiple ways to contact us, including:

Virtual Support with TeamViewer®

Some issues may require further analysis of your database or setup to diagnose a problem or assist you with a question. That is why TeamViewer® shares your desktop to provide virtual onsite support. This enables our technical support team to view your system’s setup, diagnose problems and assist with screen navigation over a fully secure, encrypted Internet connection.