Support Structure
Accordingly to the Reseller Agreement, Boyum IT provides free second level support to the partner and will provide the partner with supporting documentation to assist in areas of implementation, sales and marketing.
To receive support please contact:
support@boyum-it.com
Please write your support-question in english.
NB: When submitting an issue, please provide the following information:
- SAP Version + Patchlevel
- Add-on Name
- Add-on Version
- Screenshots of issue
- Screenshots of the configurations involved
- Description on how to reproduce the issue
- Does this affect all clients or only one specific?
