Support

B1UP SUPPORT
Accordingly to the reseller agreement signed between Boyum IT and the partner, Boyum IT provides free Online 2. level support to the partner. The partner will deal will all general enquiries, first line support and technical enquiries of its endusers.

To receive support please contact support@boyum-it.com

Please write your support-question in english.

NB: When submitting an issue, please provide the following information:

SAP Version + Patchlevel
Add-on Name
Add-on Version
Screenshots of issue
Screenshots of the configurations involved
Description on how to reproduce the issue (if possible)
Does this affect all clients or only one specific?

Please note; on the Service Portal you can find solutions to the most common technical problems.

NEW: We are proud to introduce Premium Support. Find all the information here.

SUPPORT DANISH CUSTOMERS (VAR)
Please vist: http://www.boyum-it.dk/support/

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B1UP 5.0.1.0 Released

15.02.12

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New Demo Videos of B1 Time Task and B1 MailChimp

31.01.12

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