Support
B1UP SUPPORT
Accordingly to the reseller agreement signed between Boyum IT and the partner, Boyum IT provides free Online 2. level support to the partner. The partner will deal will all general enquiries, first line support and technical enquiries of its endusers.
To receive support please contact support@boyum-it.com
Please write your support-question in english.
NB: When submitting an issue, please provide the following information:
- SAP Version + Patchlevel
- Add-on Name
- Add-on Version
- Screenshots of issue
- Screenshots of the configurations involved
- Description on how to reproduce the issue (if possible)
- Does this affect all clients or only one specific?
Please note; on the Service Portal you can find solutions to the most common technical problems.
NEW: We are proud to introduce Premium Support. Find all the information here.
SUPPORT DANISH CUSTOMERS (VAR)
Please vist: http://www.boyum-it.dk/support/
New Demo Videos of B1 Time Task and B1 MailChimp
31.01.12Get a quick overview of our new B1 Productivity...



